Privacy Policy

Effective Date: 03/04/2026
Last Updated: 03/05/2026

1. Introduction

High Country Haul LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communications.

High Country Haul is a Colorado based moving company.

If you have any questions regarding this Privacy Policy or your personal data, please contact:
Email: [email protected]


2. Scope of This Policy

This Privacy Policy applies to:
Visitors to our website
Prospective clients
Current and former clients
Individuals who contact us through forms, email, or appointment booking tools


3. Information We Collect

We collect business-related personal information necessary to provide our services.

3.1 Information You Provide to Us

We may collect the following information:
Contact name
Business phone number
Business email address
Business address
Business industry
Business description
Business photos
Images of employees
Business logo
Business domain login credentials and related access information

3.2 How We Collect Information

We collect information when you:
Book an appointment
Fill out a contact form
Submit onboarding information
Communicate with us via email
Engage our services


4. Why We Collect Your Information

We collect your information for the following purposes:
Appointment booking
Client onboarding
Selling our automation services to prospective clients
Qualifying potential leads
Automating customers’ businesses
Booking appointments with clients
Delivering and optimizing marketing automation services

We collect only the information reasonably necessary to provide these services.


5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your data under the following lawful bases:
Contractual necessity – to perform services you request
Legitimate interest – to provide, improve, and market our services
Consent – where required

We do not process sensitive personal data.


6. CCPA / CPRA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:
Know what personal information we collect
Request access to their personal information
Request deletion of their personal information
Correct inaccurate information
Limit the use of sensitive personal information (if applicable)
Opt out of the sale or sharing of personal information

High Country Haul does not sell or share personal information with third parties.

To exercise your rights, email:
[email protected]

We will verify your identity before processing your request.


7. Your Data Protection Rights (GDPR)

If you are located in the EEA, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“Right to be Forgotten”)
Restrict processing
Object to processing
Request data portability

You may exercise these rights at any time by emailing:
[email protected]


8. Data Deletion Requests

Individuals have the right to request that their personal data be removed from our client database if they no longer wish to proceed with our services.

To request deletion, email:
[email protected]

We will respond within the timeframe required by applicable law.


9. Data Sharing and Selling

High Country Haul:
Does not sell personal information
Does not share personal information with third parties for marketing purposes
Does not transfer personal data internationally

All data remains stored and processed within the United States.


10. Data Retention

We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce agreements

When data is no longer needed, it is securely deleted.


11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from:
Unauthorized access
Disclosure
Alteration
Destruction

However, no internet transmission is 100% secure.


12. Cookies and Tracking Technologies

If our website uses cookies or analytics tools, they are used solely for:
Website functionality
Performance optimization
Improving user experience

We do not sell cookie data or use it for cross-site tracking.

Users may disable cookies in their browser settings.


13. Children’s Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children under 13.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.15. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact:

High Country Haul
Email: [email protected]


16. Mobile Information & SMS Communications

16.1 SMS Communications

By providing your mobile phone number to High Country Haul through our website, forms, appointment booking tools, or other communications, you expressly consent to receive SMS text messages from us at +1 (703)-926-9778. These messages may include:

Appointment confirmations
Appointment reminders
Service-related notifications
Follow-ups regarding consultations
Operational updates related to your inquiry or services

Message frequency may vary depending on your interaction with us.

16.2 SMS Opt-In

SMS consent is obtained when you:

Enter your phone number into a form that clearly states SMS consent
Book an appointment and provide your mobile number
Provide written consent via email or digital agreement

By submitting your phone number, you agree to receive SMS communications from High Country Haul at 703-926-9778

Consent is not a condition of purchase.

Message and data rates may apply depending on your mobile carrier.

16.3 SMS Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.

For assistance, reply HELP or contact us at:

Email: [email protected]
Phone: +1 (703)-926-9778

16.4 Mobile Information Sharing

We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes.

Mobile information will only be used for the purposes stated in this Privacy Policy and for direct communications from High Country Haul.